I was a loyal Verizon customer for years.  They always get the best ratings for network, customer service, and have the best Network Maps.  However, their phone selection has always been incredibly poor.  My Razr was one of the best phones they offered and it was locked down.  I couldn’t set a custom Ringtone unless I bought it through the Verizon Store, unlike other carrier’s Razrs.  I couldn’t run .jre apps, only the limited Verizon proprietary game store. I couldn’t customize any of the options other carriers let their Razrs change.  VERIZON WIRELESS was plastered over every screen.

AT&T is their main competitor and the only reason anyone goes with AT&T is the iPhone.  Their Cellular and Customer Service are generally ranked as either low or poor in comparison.  When my Verizon contract expired a year and a half ago, I wanted to stay with the Verizon network; I went to the store and asked: “What do you have that competes with the iPhone?”
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